The Business Master (3rd Edition)

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TJS LAB does not support users of unregistered DAYO products with the exception of installation questions. 2. Support (included with registration) remains in effect for 3 months after date of purchase. 3. Support is available through the following methods: - Phone: (407) 292-4708 - U.S. Mail: TJS LAB, Inc., PO Box 585366, Orlando, FL 32858-5366 - Compuserve Easyplex: 76367,1401 4. Any errors ("bugs or features') in the program will be corrected and the 'fix' sent promptly (via modem if possible). DAYO NETWORK MANAGER, TJS LAB, INC Table of Contents Page Description ──── ─────────────────────────────────────────────────────── 1 INTRODUCTION 2 COPYRIGHT/LICENSE 2 DISCLAIMER 2 REQUIREMENTS *** 2 SETUP 3 HOT KEYS 3 PARAMETERS 4 CONNECTIONS 4 LIST ACTIVE/CURRENT USERS 4 LIST ALL USERS THAT ARE ACCESSING A SPECIFIC FILE 4 LIST ALL USER ENTRIES 4 LIST ALL SERVER NAMES 5 SERVER 5 CHANGE SERVER DATE 5 CHANGE SERVER TIME 5 PURGE ERASED FILES 5 DRIVE (LOGICAL) INFORMATION 6 PHYSICAL DRIVES 6 PACKET STATISTICS 6 CACHE STATISTICS 6 SERVER UTILIZATION GRAPH 6 DOWN SERVER 6 INFO 7 PRINTER 7 SETTING DEFAULT PRINTER 7 START CAPTURE 7 STOP CAPTURE 7 VIEW/SET PRINTER QUEUE OPTIONS 8 HELP 8 QUIT - EXIT TO DOS 8 SPECIAL FUNCTION BUTTONS 9 APPENDIX 1 - PACKETS 11 APPENDIX 2 - CACHE DAYO NETWORK MANAGER, TJS LAB, INC Page: 1 ■ INTRODUCTION DAYO Network Manager is a Graphic User Interface (GUI) program that lets you access many of Novell Netware's (tm) functions. Use the mouse or special 'hot keys' to navigate through the program. This program was designed to facilitate most of the common functions a Novell(tm) network manager/user would use, ie: viewing active users, sending messages to other users, changing passwords, viewing what files a user has open and much more. This program was created to supplement the many Netware programs that control users, connections, printer queues and server statistics. Note, users of this software package must have either SUPERVISOR or CONSOLE rights to access most of the routines in this program... Major options and features include: Connections - Options include listing current/active users, users using a particular file, a list of all users, server name(s), passwords, messages, log off users and monitoring a specific user. Server - Options include Change Server Date/Time, Purge erased files, Drive information, Physical Drives, Packet Stats, Cache Stats, Server Utilization Graph and 'Downing' the Server. Info - Your version of Novell Netware, and information about the makers of this program. Printer - Options include Setting Default Printer, Start Capture, End Capture and Setting Print Queue Flags. Other DAYO Products: Inventory Inventory Control, Vendors, Purchasing, Receiving POS Point of Sale, Billing & Invoicing Quotes Sales Quoting System Price Books Special pricing for your customers as well as a wide range of product catalogs/reports AR Accounts Receivable AP Accounts Payable EOP End Of Period Reports & Physical Inventory Passwords Password protect your DAYO system Smart Reports A variety of reports pertaining to the above modules GUI POS GUI (VGA Required) Point of Sale BRAIN GUI (VGA Required) Batch and program scheduler !!! Plus over 40 more... DAYO NETWORK MANAGER, TJS LAB, INC Page: 2 ■ COPYRIGHT/LICENSE This manual and software is copyrighted with all rights reserved by TJS LAB. No copying of this manual or software is authorized without the prior written consent of TJS LAB. An exception to this rule is the making of backup copies of registered software disks. No RESALE of any part of the source codes is authorized without the prior written consent of TJS LAB. TJS LAB retains all rights to DAYO NETWORK MANAGER software, documentation, and source codes. Authorization to distribute Demonstration Versions is granted. ■ DISCLAIMER No warrant is made that this software will work in all environments, or with all resident programs and hardware configurations. TJS LAB has tested this software in many environments and found it to perform as expected, however, this software is licensed "AS IS". TJS LAB will not be liable for any damage done to your data, hardware, and/or software systems as a result of using DAYO NETWORK MANAGER. ■ REQUIREMENTS *** IBM or Compatible CPU 640K memory (499 Available) Hard Disk Novell Network, Netware (tm) 2.1+ * Supervisor or Console Rights !!! ■ SETUP To setup DAYO NETWORK MANAGER, use the SETUP program supplied on the MENU or Update & Conversion diskette, or copy the contents of the DAYO NETWORK MANAGER floppy disks into a directory on your hard disk (ie: \DAYONET), then 'uncompress' (ie: PKunzip ) them. DAYO NETWORK MANAGER, TJS LAB, INC Page: 3 ■ HOT KEYS If you don't have a mouse, or prefer not to use it, then remember the following 'rules'... When the main screen is displayed, your can activate a major menu routine by pressing the first letter of the menu item's name, ie: 'C' for Connection. Use the down/up arrow keys to highlight the desired sub-option, then press Enter. You can select items in any list by pressing a number corresponding to the sequence the option is in (top to bottom). The Special Functions (displayed on the main screen) can be activated by pressing 'Alt-F1' through 'Alt F5' (top to bottom). Anytime you have buttons arranged horizontally, you can access the options by pressing F1 through F9. The use of the Arrow keys, the Function keys (F1...Alt F5), and the Number (1..9) keys are sufficient to run the program... ■ PARAMETERS Seven (7) special routines were added to DAYO Network Manager that can be accessed by passing NET.EXE a parameter matching one of the following: NET KILLUSER:ALL Log off all users except yourself NET KILLUSER:PARM PARM is a specific USER NET KILLUSER_FILE:PARM Log off all users using file: PARM NET LISTUSER_FILE:PARM List users using file: PARM NET UTILIZE Display Server Utilization Graph NET CACHES Display Cache Statistics NET PACKETS Display Packet Statistics DAYO NETWORK MANAGER, TJS LAB, INC Page: 4 ■ CONNECTIONS From the initial DAYO Network Manager screen, press 'C' or click on the word 'CONNECTION' (top left) to list the following options: - List Active/Current Users - List All Users That Are Accessing A Specific File - List All User Entries - List All Server Names ■ LIST ACTIVE/CURRENT USERS The options in this routine include: a detailed information display about a selected user, all files a user is accessing, ability to log out a user, ability to send a message to a user, and monitoring a specific user. ■ LIST ALL USERS THAT ARE ACCESSING A SPECIFIC FILE This simple, but useful utility will list onto the screen all users that are accessing a file that matches the entry you make. Note, the entry can be simply a part of a file name, ie: '.EXE'. ■ LIST ALL USER ENTRIES This is a maintenance routine for your users. You can add/delete users, change/verify passwords and add/delete groups. Note, the Groups must have already been created using standard Netware (tm) programs (ie: SYSCON.EXE). ■ LIST ALL SERVER NAMES This option displays the name(s) of all servers it can find. Note, the servers (if more than one) are separated by a space. DAYO NETWORK MANAGER, TJS LAB, INC Page: 5 ■ SERVER From the initial DAYO Network Manager screen, press 'S' or click on the word 'SERVER' (top left) to list the following options: - Change Server Date - Change Server Time - Purge Erased Files - Drive (Logical) Information - Physical Drives - Packet Statistics - Cache Statistics - Server Utilization Graph - Down Server ■ CHANGE SERVER DATE Use the arrow keys to highlight this option, press '1', or click on the option to bring up a prompt for the new server date. ■ CHANGE SERVER TIME Use the arrow keys to highlight this option, press '2', or click on the option to bring up a prompt for the new server time. ■ PURGE ERASED FILES Use the arrow keys to highlight this option, press '3', or click on the option to PURGE all files marked by you that have recently been deleted. ■ DRIVE (LOGICAL) INFORMATION Use the arrow keys to highlight this option, press '4', or click on the option to display a list of all drives that are mapped/present on the attached network(s). Note, the list includes local drives and server names. DAYO NETWORK MANAGER, TJS LAB, INC Page: 6 ■ PHYSICAL DRIVES Use the arrow keys to highlight this option, press '5', or click on the option to display a list of all physical drives that are present. Note, this option will not differentiate between any partitions. ■ PACKET STATISTICS Use the arrow keys to highlight this option, press '6', or click on the option to display statistics about packet activity. Updated every 1-3 seconds. See Appendix 1 for a brief explanation of the statistics. ■ CACHE STATISTICS Use the arrow keys to highlight this option, press '7', or click on the option to display statistics about cache activity. Updated every 1-3 seconds. See Appendix 2 for a brief explanation of the statistics. ■ SERVER UTILIZATION GRAPH Use the arrow keys to highlight this option, press '8', or click on the option to display a graph of server activity. Updated every 1-2 seconds. ■ DOWN SERVER Use the arrow keys to highlight this option, press '9', or click on the option to DOWN the server. Note, this option will log ALL users of the network, including this station! Use with extreme caution! ■ INFO From the initial DAYO Network Manager screen, press 'I' or click on the word 'INFO' (top center/left) to display information about the version of Novell's Netware (tm) you are currently using, and to display credits about TJS LAB, Inc. DAYO NETWORK MANAGER, TJS LAB, INC Page: 7 ■ PRINTER From the initial DAYO Network Manager screen, press 'P' or click on the word 'PRINTER' (top center) to display options relating to the capture of printed output, ie: - Setting Default Printer - Start Capture - Stop Capture - View/Set Printer Queue Options ■ SETTING DEFAULT PRINTER Use the arrow keys to highlight this option, press '1', or click on the option to bring up prompts for the default local printer (LPT1..LPT2). A button for each of the printer ports will be displayed onto the screen. The green light designates the current default printer. ■ START CAPTURE Use the arrow keys to highlight this option, press '2', or click on the option to start the print capture (to the default printer queue). Note, an error will occur if the capture is already active, or a network cannot be found. ■ STOP CAPTURE Use the arrow keys to highlight this option, press '3', or click on the option to stop the print capture (to the default printer queue). Note, an error will occur if the capture has already been stopped. ■ VIEW/SET PRINTER QUEUE OPTIONS Use the arrow keys to highlight this option, press '4', or click on the option to view/set some of the printer capture settings. Press the number or letter on the button (to the left of the option) to bring up a prompt for the specific option. Note, these settings are permanent (not lost when you turn off the printer). If any problem/error occurs while changing the settings, no change will be saved. DAYO NETWORK MANAGER, TJS LAB, INC Page: 8 ■ HELP From the initial DAYO Network Manager screen, press 'H' or click on the word 'HELP' (top center) to list the options enabling you to view some basic general help, hot key and parameters notes. ■ QUIT - EXIT TO DOS From the initial DAYO Network Manager screen, press 'Q' or click on the word 'QUIT' (top center/right) to display the prompt to quit the program. Type 'Y' to quit DAYO Network Manager. ■ SPECIAL FUNCTION BUTTONS There are five (5) special function buttons on the upper right side of the screen. The first one (DOS) is the option that lets you go to the DOS prompt. Note, your available memory is very limited which greatly limits what programs/commands you can run. Also note, that a valid copy of COMMAND.COM must be present (or use SET COMSPEC=), for this routine to operate. This DOS option was intended to be used by you to log in/out, attach to other networks and run DOS commands. The next 3 options (PACKETS, CACHE and UTILIZE), are duplicated in the SERVER routines, but placed here for easier access. Read about them in their specific section and in the appendix. The last option (MONITOR) displays all users onto the screen and the files they are currently accessing. The routine will scroll through all the users, updating every few seconds. DAYO NETWORK MANAGER, TJS LAB, INC Page: 9 ■ APPENDIX 1 - PACKETS This section is provided as a source for a brief explanation of the statistical information displayed on the Packets Statistics screen. For even more information, read the documentation supplied with your Netware (tm) software. Elapsed Time - System elapsed time in units of approximately 1/18th of a second Config Max Routing - Indicates the number of routing buffers configured during network installation Actual Max Routing - Indicates the maximum number of routing buffers that have been in use simultaneously since the server was brought up Current Used Rout - Indicates the number of routing buffers that are being used by the server Total Svc Packets - Indicates the number of request packets serviced by the file service Svc Packets Buff - Indicates the number of times service request packets were stored in routing buffers Invalid Conn Pks - A count of all request packets with invalid logical connection numbers. These result from packets containing a logical connection number that has not been allocated or from packets containing a source address that does not match the address the file server has assigned to the logical connection Bad Log Conn Pks - A count of all request packets with bad logical connection number. These result from packets containing logical connection numbers not supported by the file server Rcvd During Proc - Indicates the number of times a new request was received while the previous request was still being processed. These are most likely to occur if the workstation generated a duplicate request while the response to the first request was already being sent to the workstation. In this case, the file server would reprocess the request when it did not need to reprocess it. If the station then send another request, this counter is incremented Reprocessed Req - A count of requests that were reprocessed by the server. These are requests for which the original response is not received by the workstation, and is not saved by the file server because the request can be reprocessed. If the workstation repeats such such a request this counter is incremented Bad Seq Number - A count of request packets the server received from a connection where the sequence number in the packet did not match the current sequence number or the next sequence number. Packets with bad sequence numbers are discarded DAYO NETWORK MANAGER, TJS LAB, INC Page: 10 Dup Replies Sent - A count of request packets for which the server had to send a duplicate reply. Duplicate replies are only sent for requests the server cannot reprocess Acknowledges Sent - A count of acknowledgments sent by the server. An acknowledgement is sent when a workstation repeats a request that is being serviced Bad Request Type - A count of request packets containing an invalid request type Attach During Proc - Indicates the number of requests to establish connections from workstations for which the server is currently processing a request. In this case, the server discards the response to the request that was being processed and re-establishes a connection with the workstation Attach While Atch - Indicates the number of times a request to establish connection from a workstation was received when the server was already processing a request to establish a connection with that workstation (the second request is ignored) Forged Detach Req - A count of requests to terminate a connection where the source address does not match the address the server has assigned to the connection. The detach request is ignored Detach Bad Conn - A count of requests to terminate a connection from a workstation that were received while previous requests were still being processed for that connection Detach During Proc - The number of requests to terminate a connection from a workstation that were received while previous requests were still being processed for that connection Replies Canceled - Indicates the number of replies that were cancelled because the connection was reallocated while the request was being processed Discarded By Hop - Indicates the number of packets that were discarded because they had passed through more than 19 bridges without reaching their destination Discarded Unknown - Indicates the number of packets that were discarded because their destination network was unknown to the server Discarded No DGrp - Indicates the number of incoming packets that were received in a routing buffer, that needed to be transferred to a DGroup buffer so the socket dispatcher could transfer the packet to the correct socket. If no buffers are available, the packet is lost Discarded No Buff - Indicates the number of packets the server attempted to send, which were lost because no routing buffers were available Total Routed Pks - A count of all packets routed by the server * Information contained in this section was obtained from the SEGUE (tm) Reference Manual, a Product of HRF Associates, Inc. DAYO NETWORK MANAGER, TJS LAB, INC Page: 11 ■ APPENDIX 2 - CACHE This section is provided as a source for a brief explanation of the statistical information displayed on the Cache Statistics screen. For even more information, read the documentation supplied with your Netware (tm) software. Elapsed Time - System elapsed time in units of approximately 1/18th of a second Buffer Count - Indicates the number of cache buffers in the server Buffer Size - Indicates the number of bytes in a cache buffer Dirty Buffers - Indicates the number of cache buffers containing data that has not been written to the disk Read Requests - Indicates the number of times the cache software was requested to read data from the disk Write Requests - Indicates the number of times the cache software was requested to write data from the disk Hits - Indicates the number of times cache requests were serviced from existing cache blocks Misses - Indicates the number of times cache requests could not be serviced from existing cache blocks Physical Reads - Indicates the number of times the cache software issued a physical read request to a disk driver. A physical read request reads in as much data as the cache block holds Physical Writes - Indicates the number of times the cache software issued a physical write request to a disk driver. Phy Read Errors - Indicates the number of times the cache software received an error from the disk driver on a disk read request Phy Write Errors - Indicates the number of times the cache software received an error from the disk driver on a disk write request Get Requests - Indicates the number of times the cache software was requested to read information from the disk including cache read requests and cache write requests that do not fill a complete sector and therefore require a pre-read to service Full Write Req - Indicates the number of times the cache software instructed to write information that exactly filled one or more sectors Partial Write Req - Indicates the number of times the cache software instructed to write information that did not exactly fill sector (requires a disk pre-read) Bkgrd Dirty Writes - Indicates the number of times a cache block that was written to disk was completely filled with information (the whole cache block was written) DAYO NETWORK MANAGER, TJS LAB, INC Page: 12 Bkgrd Aged Writes - Indicates the number of times the background disk write process wrote a partially filled cache block to disk (cache block was written to disk because the block had not been accessed for a significant period of time) Total Cache Writes - Indicates the total number of cache buffers written to disk Allocations - Indicates the number of times a cache block was allocated Thrashing Count - Indicates the number of times a cache block was not available when a cache block allocation was requested Dirty LRUBlocks - Indicates the number of times the Least-Recently-Used cache block allocation algorithm reclaimed a dirty cache block Read Beyond Writes - Indicates the number of times a file read request was made when file write requests had not yet filled the cache block (requires a disk pre-read) Fragmented Writes - Indicates the number of times a dirty cache block contained non-contiguous sectors of information to be written, and the skipped sectors were not pre-read from the disk (multiple disk writes were issued to write out the cache buffer) Unavail Block Hits - Indicates the number of times a cache request could be serviced from an available cache block but the cache buffer could not be used because it was in the process of being written to or read from the disk Blocks Scrapped - Indicates the number of times cache blocks are scrapped due to the following scenario: A process was put to sleep because it needed a cache block and the least-recently-used block had to be written to disk before it could be re-used. When the process awoke after the block had been written and freed, the process checked and discovered that while it was asleep another process had come in, allocated a different block, and read into it the information that the sleeping process was seeking. In this case, the newly awakened process must free its cache block and use the block that already contains the sought information * Information contained in this section was obtained from the SEGUE (tm) Reference Manual, a Product of HRF Associates, Inc.